Rental Terms, Qualifications and Requirements

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NeverLost is available at selected locations for an additional amount of € 18.18 (including tax) per day€ 90.90 (including tax) per week or € 181.80 (including tax) per month.


NeverLost is not available on the following vehicle groups:


(C1) Opel Astra - GPS or similar

(E1) BMW 2 Series Active Tourer - GPS or similar

(H) BMW 3 Series or similar

(I2) Mercedes C-Class AT - GPS or similar

(I3) Mercedes T C-Class - GPS or similar

(I4) Mercedes C-Class - GPS or similar

(J2) Mercedes E-Class - GPS or similar

(K2) Mercedes S-Class 4x4 - GPS or similar

(M2) Mercedes Vito 4x4 - GPS or similar

(N2) Mercedes V-Class - GPS or similar

(Q) Volkswagen T-Cross or similar

(S2) BMW X1 4x4 - GPS or similar

(T6) Jeep Wrangler 4x4 - GPS

(U2) Mercedes GLC 4x4 - GPS or similar

(U6) Mercedes EQC - GPS or similar

(U7) Volvo XC60 PHEV 4x4 - GPS or similar

(V2) BMW X5 4x4 - GPS or similar

(X6) Nissan Townstar Cargo 3.3m3 EV or similar



Key features


NeverLost speaks the following languages: Afrikaans, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, Flemish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Russian, Slovakian, Slovenian, Spanish, Swedish, and Turkish.


Full European Maps covering Western & Eastern Europe: seamless cross border capability and extensive mapping for 45 countries.


Please note





You will be charged for the replacement of damaged or lost equipment as follows:


Display Unit

 € 169.85

(including tax)

Carrying Case

€ 18.36

(including tax)

Additional Traffic


€ 18.36

(including tax)

Power Mount

€ 5.01

(including tax)

Friction Mountain

Bean Bag

€ 13.77

(including tax)

Friction Mount

Puck Arm

€ 2.29

(including tax)


You are responsible for returning all equipment and obtaining a receipt from the rental location.


You must comply with traffic laws. The unit must be programmed while stationary or, if while moving, by a passenger.


Hertz strongly recommends that the portable unit be removed when the vehicle is left unattended.


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