|Please select a topic from the pull down list below|
Credit Qualifications/Requirements: To qualify to rent the Hertz vehicle, the renter must present at the time of rental a current driver’s license and valid major credit card or debit card (see Debit Card Usage below) in the renter's own name with available credit. Digital wallet cards are not accepted.
At the time of rental, an authorization hold will be secured on the credit/debit card provided, to cover the estimated rental charges and any additional charges that may be incurred. These funds will not be available for your use. We may place an authorization amount of up to US$ 200.00 for credit card and US$ 500.00 for debit card, plus the estimated charges on a customer's card, given certain conditions that will be outlined at time of rental.
Additional authorizations (holds) will be obtained if the vehicle is not returned on the date/time noted on the Rental Agreement or if the original terms of the rental change which result in additional charge.
Acceptable Charge Cards
American Express / MasterCard / Carte Blanche / Diners Club / Discover / JCB / Visa / China Union Pay / Hertz Charge Card. Digital Wallet cards are not accepted at this time.
Using Debit Cards to Qualify for a Rental
At all Hertz locations, debit cards under a VISA, MasterCard and Discover logo which draw funds directly from the cardholder's account may be used at the outset of a rental to qualify for the rental where the following requirements are met:
Vehicle class reserved is Compact through Fullsize ONLY;
You will be required to meet all age, driver and credit requirements. However, there are exceptions to this general policy:
Using Debit Cards as Payment for Your Rental
Debit cards and prepaid or store value cards are accepted for payment at the end of your rental.
In most cases, the location will perform a credit check for debit card customers to determine credit worthiness at the time of rental. The customer must meet the minimum criteria to rent using a debit card. In addition, the acceptance of debit, prepaid or store value cards is contingent upon the card having available funds to cover the estimated charges plus an authorization of up to US$ 200.00 for credit card and US$ 500.00 for debit card given conditions depending on location, length and date of rental that will be outlined at time of rental. These funds will not be available for your use.
For debit card payment at airport locations, in addition to a valid United States or foreign-country-issued Driver’s License, you most present one of the following forms:
Cash Deposit Identification Cards - Cash rentals, which require an up-front deposit of cash, are accepted from customers who have obtained a Cash Deposit Identification (ID) Card. Applications for a Cash Deposit ID Card are available from Hertz.com. Applicants must be 21 years of age or older (18 in Michigan and New York). The application process can take approximately thirty (30) days except as otherwise required by law. There is a US$15 non-refundable processing fee, which offsets the cost to have a modified credit check performed on the applicant.
Air Travel Cards - ATC are issued by certain airlines and validated by that airline for payment. Hertz does not accept certain types of ATC. Specific acceptance however will not be determined until arrival at the counter. It is recommended that a major charge card be available for payment should the ATC you carry not be accepted.
Miscellaneous Charge Orders - MCO's do not qualify a customer to rent. The customer must still meet standard qualifications such as age, driver's license requirements, etc. Anyone using an MCO must present a valid driver's license and an acceptable deposit. The deposit is calculated at the estimated rental charges over the value of the MCO plus 50%, with a minimum deposit of US$ 200.00.
Hertz does not accept MCO's from Aerolineas Argentinas, Alitalia Airlines, Iberia Airlines, Swiss Air, Alaska Airlines, Japan Airlines, American, Delta, United, Air Canada, and Southwest.
Vouchers - Vouchers are accepted with acceptable charge cards with the exception of the F Series vouchers issued from Latin America or the Caribbean, which will not be acceptable at the following locations:
New York - Glens Falls, Saratoga Springs, Lake Placid, Saranac Lake, Plattsburgh, Ithaca, Vermont - Rutland