Special Instructions
– NEW AT HERTZ CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT: Hertz Ultimate Choice™. With Hertz Ultimate Choice™, you choose your vehicle. There’s no need to search for a number or specific car in our lot. Ultimate Choice™ lets you get on your way even faster. Gold members: When you book an Intermediate class vehicle or higher, you have access to exclusive vehicles based on your status. Learn more.
Please note: Credit Cards and Debit Cards can be used at the start of a rental, however there are some restrictions regarding the use of a debit card. To qualify for a rental using a debit card, you will be required to provide proof of a return airline flight that coincides with your rental and present two (2) valid forms of identification. You can use a debit card if it is already included in your Gold Plus Rewards profile or the rental is an Insurance Replacement rental. Regardless of which card was used for the reservation and pick up of the car, debit cards are accepted for payment at the end of your rental. Please refer to Forms of Payment in the Rental Qualifications & Requirements for complete information.
Airport Location
After hours Drop Off Available
After hours Pick Up Available
See "Rental Terms, Qualifications and Requirements" for Details
Gold Counter Bypass
Gold Choice
Vehicle upgrade available through Mobile Gold Alerts
